Managed IT Services — Brant County

IT that works.
Every single day.

Stop paying for IT emergencies. ChipMonk monitors, patches, backs up, and secures your systems every month — for one flat fee.

What's included

Everything your business needs. Nothing you don't.

Our managed plans bundle the six things every small business needs to run safely and reliably.

🖥️
Remote Monitoring & Management

We watch your devices 24/7. The moment something looks wrong — a failing drive, high CPU, suspicious process — we're on it before you even notice. Most issues are resolved before they become problems.

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Patch Management & Security

Outdated software is the #1 entry point for ransomware. We automatically deploy Windows, driver, and application patches on a schedule — keeping every device current without disrupting your workday.

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Backup & Disaster Recovery

We run a 3-2-1 backup strategy: 3 copies of your data, 2 different media types, 1 offsite. If a device fails, gets stolen, or ransomware strikes — your business is back up in hours, not weeks.

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Network & Firewall Management

Your ISP's router is not a firewall. We deploy and manage business-grade firewalls, configure secure Wi-Fi, and monitor your network for intrusions — so your data stays inside your walls.

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Microsoft 365 Management

Email, Teams, OneDrive, SharePoint — we handle licencing, setup, security policies, and ongoing management. Your team gets the tools they need; we make sure they're properly locked down.

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Help Desk & Onsite Support

When your team has an issue, they reach a real local person — not an overseas call centre. Remote support for quick fixes, onsite visits for the rest. Covered in your monthly plan, no surprise bills.

Managed IT Plans

One flat rate. No surprises.

All plans include proactive monitoring, patch management, and antivirus. Upgrade any time.

Home & Solo
Guardian
Peace of mind for your personal devices
$20/mo per device
Billed monthly · cancel anytime

  • 24/7 device monitoring
  • Automated patch management
  • Antivirus & threat detection
  • Monthly health report
  • Email support
Get Started
Most Popular
Small Business
Business Shield
Complete managed IT for your whole team
Custom pricing
Per-device rate · scales with your team

  • Everything in Guardian
  • Unlimited remote & onsite support
  • 3-2-1 cloud backup strategy
  • Business-grade firewall management
  • Response within 4 hours
  • Quarterly IT strategy review
Get a Quote
Scaling Business
Growth
Strategic IT leadership for growing teams
Custom pricing
Includes virtual CIO hours each month

  • Everything in Business Shield
  • Virtual CIO guidance
  • Vendor & licence management
  • Microsoft 365 full management
  • Security awareness staff training
  • Same-day priority response
Let's Talk
🛡️
90-day service guarantee on all plans
If you're not happy with any work we do, we'll make it right — free of charge. No fine print.
Claim Your Free Assessment
Getting started

Up and running in 3 steps

We make switching to managed IT painless. Most businesses are fully onboarded within one week.

1
Free IT Assessment

We spend 30 minutes with you — remote or onsite — reviewing your current setup, identifying risks, and recommending a plan. Zero commitment, zero cost.

2
Onboarding & Setup

We deploy our monitoring agent on your devices, configure backups, set up the firewall, and document your entire environment. Usually done in a single visit.

3
Sit Back & Grow

We handle IT. You get a monthly report showing what we caught and fixed. Quarterly, we review your setup together and plan ahead as your business grows.

Residential Support

We help homeowners too

Based in St. George, we're your neighbourhood tech support. Drop off your device or we'll come to you — no appointment centres, no waiting on hold.

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Computer Repair
Slow PC, broken screen, won't boot, virus removal. Drop it off at 47 High St or we'll come to you.
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Device Training
New iPad, phone, laptop, or smart TV? We'll sit with you and walk through it until you're comfortable.
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Home Network & Wi-Fi
Dead spots, slow speeds, devices dropping off. We'll diagnose and fix your home network properly.
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Guardian Plan — $20/mo
Proactive monitoring, patches, and antivirus for your home computer. Stop problems before they start.
Drop-in or call ahead

We're appointment-based, so you're never sitting in a waiting room.

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Phone & WhatsApp
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Hours
Open by appointment — flexible scheduling available
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Service Area
St. George · Paris · Brantford · Cambridge
Common questions

Frequently asked

What's the difference between managed IT and just calling when something breaks? +

Break-fix means you only pay when disaster strikes — but by then you've already lost hours or days of productivity. Managed IT means we're watching your systems constantly, fixing small issues before they become big ones. Think of it like a dentist: regular checkups are cheaper than emergency surgery.

How many devices are covered under a managed plan? +

Our plans are priced per device, so you only pay for what you have. Whether you have 2 computers or 20, we'll build a quote that fits. Servers, desktops, and laptops all count — tablets and phones can be added on request.

Do I need to sign a long-term contract? +

No long-term lock-in. Our plans are month-to-month — though most clients choose to stay because the value is obvious once everything just works. We earn your business every month.

We already have some IT in place. Can you work with what we have? +

Absolutely. Our free assessment looks at what you already have and we recommend only what's genuinely needed. We're not here to rip and replace working infrastructure — we augment what's good and fix what isn't.

What happens if something breaks at 9pm? +

Business Shield and Growth clients have after-hours emergency contact for critical issues. Guardian plan clients can reach us by email and we'll respond first thing next business day. We're a small local team — you'll always reach a real person, not a ticketing queue.

Not sure which plan fits?

Book a free 30-minute assessment. We'll look at your setup, explain your risks in plain English, and recommend a plan — or tell you honestly if you don't need one yet.